Nicole joined the American Waterworks team in February of 2021. Before working here, she worked at Charter where she was on the phone helping customers throughout the day and assisting them with their services. Her day-to-day responsibilities include calling leads, assisting customers with their questions, and setting up appointments for our Design Specialists. She enjoys working at American Waterworks because she loves the people who work here, and she loves working with customers as well as helping them.
In her spare time, she likes to spend time with her four children and her puppy. They like going on walks, going to the park, and going out of town to see new places. We are happy to have Nicole on our Customer Care team!