John Carpenter

Lawson Home Services

Title: Service Specialist
Hometown: Harrington, DE
John Carpenter from Lawson Home Services

Professional Background

John Carpenter is a highly skilled and dedicated Service Specialist residing in Harrington, Delaware, with a remarkable history of over 25 years in customer service. His journey into his current role is marked by his commitment to providing exemplary service and his pursuit of continuous education.

John's educational foundation includes studies at Delaware State University, where he majored in Education. This academic background has played a pivotal role in shaping his approach to service, emphasizing the importance of understanding and meeting clients' needs.

Moreover, John has earned a distinguished array of certifications that underscore his commitment to excellence. These certifications include Building Performance Institute Building Analyst, Home Comfort and Energy Conservation Specialist, Lead Safety, Maryland Home Improvement Commission, and OSHA30. These certifications reflect his dedication to ensuring safe, energy-efficient, and comfortable homes for clients.


Tenure at the Company

John Carpenter has been an esteemed member of his company for an impressive nine years, having joined the team on November 10, 2014. His enduring commitment to the organization highlights his alignment with its mission and values.


Day-to-Day Responsibilities

In his role as a Service Specialist, John's day-to-day responsibilities extend beyond individual tasks. He takes on the crucial role of supervising production and service crews, ensuring they are well-prepared for their daily assignments and providing them with valuable training and guidance to continually enhance their skills.

Furthermore, John is the point person for addressing homeowner concerns and resolving any issues that may arise during projects. His dedication to keeping everyone involved satisfied and content is a testament to his commitment to delivering exceptional service.


Passion and Interests

What truly distinguishes John in his role is his unwavering passion for making a positive impact in people's lives. He derives immense satisfaction from witnessing the growth and development of his crew members, observing their knowledge and skills expand over time. Additionally, John finds great fulfillment in the significant difference he and his team make in homeowners' lives by creating healthy and comfortable living environments.

Outside of his professional life, John leads an active and fulfilling life. He is an avid woodworking enthusiast and an outdoor aficionado who shares his adventures with his beloved dog. His 30-year partnership with his wife, Dawn, is a testament to his dedication to family and togetherness. Whether he's fishing, landscaping, enjoying the beach, or hiking, John's passion for the outdoors and his love for his family and dogs are at the heart of his pursuits.

Customer Reviews About Me

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By Howard W.
St. Michaels, MD
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Outstanding job. Men worked hard! Very professional, very...
By Kenneth & Virginia C.
Easton, MD
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We are very happy with this company from start to finish...
By George B.
Townsend, DE
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Courteous, friendly receptionist, Taylor Murphy, understood...
By Sandy & Rob K.
Smyrna, DE
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Efficient and clean.
By Izzy S.
Claymont, DE
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By Johnathon W.
Harrington, DE
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Everyone worked very hard and were very friendly. Great...
By D. Williams
Greenwood, DE
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everyone worked very hard, and were very friendly. great...
By D.Williams
Greenwood, DE
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Testimonials from customers I've helped!

A happy customer in Harrington, DE. This kind of feedback lets us know that we are doing our best to exceed... Read Full Testimonial
Deborah C.
Harrington, DE
"You're crew were very mannerly". Read Full Testimonial
Mary Jo K.
Wilmington, DE
They did an incredible job. Took out all the blown in insulation and spray foamed whole attic. Read Full Testimonial
Jessica H.
Harrington, DE
I can't remember the girls name who answered the phone but she went over and above to accommodate an... Read Full Testimonial
Rose L.
Georgetown, DE
Rose called into the office to pay her remaining balance. While on the phone, she was describing her positive... Read Full Testimonial
Rose M.
Georgetown, DE
John was terrific! Read Full Testimonial
L. H.
Milton, DE
Everyone that came here was polite, easy to talk too and really informative. Read Full Testimonial
Virginia J.
Milton, DE
Kenneth completed a survey about Dr. Energy Saver Delmarva's services. These are his responses. Read Full Testimonial
Kenneth B.
Milton, DE

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