Betty P

Customer Reviews About Me

• 
  By Dennis R.
  Salem, NH
  So far, so good. The sales process was pretty detailed,...
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  Customer Review

  

  By Dennis R.

  Salem, NH

  So far, so good. The sales process was pretty detailed, with several options presented, including findings for each. Information was mailed to the house after signing the contract, and several phone calls scheduling and confirming the upcoming work and opportunity to ask questions. The day of the work, the crew called shortly before they arrived. In our case, we had Cam, Dan, and another person whose name I forgot (sorry). Cam walked me through everything they were going to do, and let me ask any questions I had. The crew was polite and respectful of the property, and cleaned up after themselves. About half-way through, Cam showed me the progress they had made up to that point, and when they were done, we reviewed the work. We had floor and wall cracks sealed, and a radon mitigation system installed. The flexiseal on the walls was a bit thicker than I expected, but it seems like it will do its job properly. The floor cracks were sealed, and smoothed out very nicely. They left behind a radon test kit to put out one week after the install. In the meantime, I have an active monitoring device I purchased on Amazon, and the before and after radon readings are dramatically lower. I will still send in the official kit anyway.
• 
  By Thomas J.
  Georgetown, MA
  We are very pleased with Erickson. From start to finish,...
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  Customer Review

  

  By Thomas J.

  Georgetown, MA

  We are very pleased with Erickson. From start to finish, everyone we interacted with has been professional, knowledgeable, and accommodating. It's obvious they know their business. Salesmen, office team, and installers - all first class professionals. Thank you.
• 
  By Mike H.
  Hooksett, NH
  Great company!  Good communication and...
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  Customer Review

  

  By Mike H.

  Hooksett, NH

  Great company!  Good communication and scheduling.  Gunther was professional, personable, efficient and came up with a creative solution to a difficult foundation leak problem.
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  By Paula J.
  Hillsborough, NH
  Little clean up but completed.
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  Customer Review

  

  By Paula J.

  Hillsborough, NH

  Little clean up but completed.
• 
  By Travis W.
  Ashburnham, MA
  Professionalism from start to finish.
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  Customer Review

  

  By Travis W.

  Ashburnham, MA

  Professionalism from start to finish.
• 
  By Victor S.
  Worcester, MA
  The result of Anthony's presentation. He carefully...
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  Customer Review

  

  By Victor S.

  Worcester, MA

  The result of Anthony's presentation. He carefully explained everything that needed to be done to assure my wife and I that we would not have to worry about our basement getting flooded again. The entire process was thoroughly gone over from the walkaround to the sit down and the video shown, and with genuine and honest responses to our overwhelming questions.
• 
  By Joshua Z.
  Bedford, NH
  Cam JJ Tyler
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  Customer Review

  

  By Joshua Z.

  Bedford, NH

  Cam JJ Tyler
• 
  By Matt P.
  Stow, MA
  Discovering that a house you just bought is slowly sinking...
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  Customer Review

  

  By Matt P.

  Stow, MA

  Discovering that a house you just bought is slowly sinking into the ground is an absolutely terrible feeling. When I started to search for foundation specialists, Erickson Foundation Solutions immediately came up at the top of the list.   There’s a reason why – they are excellent.   Within a few days of reaching out, a design specialist was at our door. As someone who is very sensitive to being “sold” something, this made me more than a little uncomfortable. However, he seemed to know the products well and did a good job listening to my concerns. Within a day, we had a detailed estimate in hand and a couple weeks later after some haggling over the details, we’d accepted it.   Erickson’s office staff (who are all excellent) reached out to us immediately and got the job scheduled. A month or so later, our project manager, Nate Erickson, made a visit to go over the site and job in detail.   He spent a lot of time discussing the challenges of the job with my wife and I – making sure to address both of us and make sure that both of our questions were answered (which is unusual in my experience). We made a variety of adjustments, and the final plan ended up looking significantly different than the design from the original estimate. However, we were extremely happy that it ended up including more work being done at the same price.   The work involved was significant. We needed a section of our house foundation stabilized and lifted with ten push piers, a few helical piers to stabilize columns in the attached garage, a section of failed concrete slab in our garage chipped up, the remaining portion leveled and void-filled with PolyLevel, and the removed portions of the garage slab re-poured. In almost every respect, the project went exactly as I’d hoped it would. The house is stabilized and lifted almost back to its original level and the garage looks great and is completely usable again. Knowing that this fix is done correctly and essentially permanent is a huge relief.   I want to give a huge shout-out to all of the teams at Erickson that worked with us along the way. The admin staff including Betty, Cassady, Jennifer, Kim, and Jeff were all patient, responsive, and great to work with. Neal, Cristian, and Devin did an awesome job installing the piers and doing the lift of the house. They also got the unenviable job of breaking up the failed portion of the garage slab – truly back-breaking work. Dan and Cote did an excellent job leveling the portions of the slab we decided to keep with jacks and PolyLevel. Nick, Noah, and Kevin did a fantastic job forming, pouring, and finishing the new slab. And finally, having Nate available through the entire job to answer questions and incorporate my feedback provided continuity across all of the teams.   By its nature, this kind of work is extremely stressful and very expensive. However, with this team, I always felt like I was in good hands. To a man, they communicated extremely clearly, stood by their estimates, never seemed to tire of answering the endless questions I asked, and did a job I am now proud to show people who visit.   Down the line a way, I hope to have them back to replace another portion of my basement slab and make some cosmetic repairs. I don’t plan to call anyone else.