Routine service visit - it was great. My techs were Joshua Peterson and Lio - they were great. Friendly and professional and everything was explained clearly.
By Margaret B.
Cambridge, MA
We had a WaterGuard system, sump pump and structural jacks...
We had a WaterGuard system, sump pump and structural jacks installed. Nick and his crew did immaculate work. We were happy with the Erickson sales experience generally, but there has been some miscommunication about when phases of the work were to be done and several change orders. Nick was able to accommodate, and the office also was very cooperative and didn't allow things to get stressful. We still have the Poly Wall brick repair and sealing phase to go. The crew was very thorough and neat, and their cleanup and finish work is excellent.
By Eileen B.
Cambridge, MA
Contractors were very professional and did an excellent...
Erickson deployed a great team to complete my basement waterproofing project. With Mike in the lead, Bob, Cam, Tyler and Leo worked as a cohesive unit and completed the job ahead of schedule.
Wished I had been better prepared for what crew needed to do. I hadn't understood that outside of wall needed to be clear of snow (and a path to area). I did some last minute snow clearing for crew.
I typically go with a family owned business when having work done. I reviewed them on line, and when I called I was received well. All staff were patient and caring, never rushing me to answer all my questions. Honestly, I have never worked with a company that was as thorough at Erickson, right down to a follow up call from Kim to see if I had any further questions or issues. Thank you to all who I had contact with! Keep up the great work!