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This homeowner in Hadley, MA reached out to us stating that she had water in her basement and crawl space. When our Home Comfort Specialist came out to the home, he was discussing her general home comfort issues. The homeowner mentioned that her window wells were old and she believed that some of the water was coming in through them.
We were able to help this customer! We began by removing the old, concrete window wells. We then replaced them with our SunHouse™ window enclosures. They feature a white bottom that reflects natural light into the basement. They also have a clear cover that is both sturdy and fitted. This prevents rain and leaves from getting in to the window wells. Leaves had collected for years in the old wells, so this was a welcome change. Our SunHouse™ window enclosures are a beautiful addition to any home. Now, this homeowner is excited to have brand new window enclosures!
This homeowner in Enfield, CT reached out to us looking for help with his sump pump. He wanted a new one with a lid and a backup battery. He was not having active water issues, he just wanted to make sure that his basement was protected before the spring rains hit.
We had the perfect solution for this customer. We installed a SuperSump® sump pump system into the basement. It features a sturdy liner, airtight lid, 1/3 hp cast iron pump which can discharge up to 2200 gallons per hour, 8 feet high, and a stand to keep the pump out of silt and sediment. A WaterWatch® Alarm System alerts the homeowner to pump failure before the basement floor gets wet. We also installed a perimeter drainage system that connects to the pump. The homeowner is very excited to have a new sump pump for his home!
This homeowner in Longmeadow, MA called us saying that her basement had water in it, as well as mold and musty odors. She had a sump pump, but it was not working effectively.
In order to help this customer, we first had to remove the ineffective sump pump and the pipes that were attached to it. We then set to work replacing it. We replaced it with our TripleSafe™ sump pump. This sump pump features three pumps! The first pump is a 1/3 hp, cast iron Zoeller pump that can pump up to 2200 gallons per hour, 8 feet high. Should the first pump fail or not be able to keep up with the temporary heavy flow of water, a 1/2 hp AC back-up pump on a separate discharge line can pump 3900 gallons of water per hour. If the power fails, then a third, battery operated "UltraSump" pump automatically pumps up to 12,000 gallons of water out of the basement.
Now, this homeowner will have peace of mind that she has three pumps keeping her basement dry!
This homeowner in Manchester, CT reached out to us looking for a quote on basement insulation. He had cold floors and high humidity in his basement. When our Home Comfort Specialist came out to the home, he and the homeowner discussed the fact that the door was uninsulated. The homeowner wanted to replace the door with a more attractive one as well.
We had the perfect solution for this customer. In this solution, we installed an insulated exterior door. The proper framing is installed, followed by a new door with a locking knob. Result - warmer basement and floors over the basement, drier basement in summer, lower fuel and electric costs, less drafts, house easier to heat, more security.
This homeowner in East Longmeadow, MA called us initially asking about mold in her basement. Her child lives in the basement, and she was concerned that the child was exposed to mold. There was a musty odor and high humidity. When our Home Comfort Specialist came out to the home, he identified the source of her concerns.
We had the perfect solution for this customer! We utilized two-part expanding spray foam. We insulated the rim joist (the perimeter of the floor framing system along the exterior of the home). We spray this foam in the rim joist and over the sill plate. Insulating the rim joist in this way seals all air leaks -- filling in the cracks and gaps that are present there. This prevents outside air from getting into the home. The homeowner is now very happy, and she is much more comfortable in her home!