Testimonials for MidAmerica Basement Systems

Everything from start to finish went smoothly. Joe Sarb is amazing. He assessed my basement for problems. Showed me what his company had to offer me and then gave me his suggestions. Never did he try to push anything on me. The decision was all mine. After the job was complete he stopped back to look at the work and see if I was happy with the job. Oscar and his crew were amazing. They were very professional in doing their job. From time to time I would have questions and Oscar would stop what he was doing and take the time to explain all of my questions. Everything was clean and tidy when they left.  I chose Midamerica Basement Systems over other company because comparing the product, price, and warranty, no other company out there can compare. I would recommend this company for all of your waterproofing needs. Fantastic Product, Fanastic Service, Fantastic Price, and Fantastic Warranty.

Kevin and his work team were Outstanding, and completed all work details in a Top-Notch manner. We completed the Job Survey this morning, and gave you folks five Star marks on all question asked. Kevin has several photos of all completed work areas, and the results are great!! We also joined your MABs Care Club, and look forward to future inspections and maintenance as needed. 

I am more than pleased with the work Greg and Mike did. They were very polite, respectful, helpful, and timely. I really appreciate the service and work they did with my window!  Very friendly, kept me informed as they worked and had me give my input where I could. Crew was timely, respectful, and efficient! Would hire this same crew back in a heart beat.  The only way people knew they were here was from the finished product (egress window). I had nothing to clean up! Thank you!!!  I first found your company just searching the internet about who installs egress windows. Then, when talking with my parents, they had your company waterproof their basement and loved the work that was done. I also knew a couple of people that were used as references and knew I could trust your work.

We received three bids for this job...MidAmerica was very competitive price wise, but the detail of the information they provided, along with the dedicated waterguard system is what sold us. Salesman Wes was vey informative and worked with us to find the best solution for our budget The crew was fantastic! They kept me informed of when they would arrive, what stage they were on, and the reasons they suggested specific choices.  The Cleanup process was perfect..... they left the basement cleaner than when they arrived. 

I am very grateful That I picked the right company to do the job.  They were very professional. Our salesman was courteous, knowledgeable and true to his word.  Our Install crew, these 3 men, Mike Clementz, John, and Levi were professional, worked great with each other and told me I needed some electric things that needed taken care of. I was so happy to find this out and have already took care of the matter.  They cleared out things in the crawl space that I didn't know was in there, plus they needed to throw away. I chose your company because of the materials they sent relating to my problem, so I could read about what needs to be done. This I thought was great!  

When I called to make my appointment for a yearly check-up of my pump the gal was SO NICE. Very chatty.... even though it was late on a Friday afternoon :) Nate installed two new pumps and a battery for me. He never minded my dumb questions and explained everything to me very thoroughly. I know have a better understanding of what my pumps actually do. Nate had a lot to clean up with my old pump and you can't even tell he was down there. I appreciate that!

Tim Lopez was the technician for the yearly service on my waterproof system. Tim was on time, courteous and friendly. He answered all my questions very clearly, and I hope to see him again next year. I would highly recommend this company. After seeing ads on TV I called and a representative came to my home. This person explained what needed to be done and why. All the work was done with no unexpected problems or costs. They did the job on time and left me with no cleanup problems. It totally worked out well.  

I was very satisfied with Doug Skinner, crew leader, and his crew of Devin and ReShawn with their work and professionalism. They were efficient and had a pleasant attitude. When a minor change in the installation of the system needed to be made, Doug calmly and quickly made arrangements to have an adjustment authorized. This is the type of professionalism that makes your company top rated. Fred Romane, company salesman, was knowledgeable and gave a good presentation of the company product. Enjoyable doing business with your company.

Almost thirteen years ago, after I bought this home, I experienced flooding in the basement. When I bought the home I was told there had never been a problem with water in the basement. This was presumably affirmed by home inspectors, etc. Not true! I was blatantly lied to by the Realtor and the previous home owner, incidentally he built the home. I then did some research to locate a business that specialized in basement containment. Thus, Mid-America Basement Systems. Since the my first encounter, I have been very satisfied. The crew yesterday, Adao and Kyle McCarty, were very professional and complete in servicing my units. Thanks to them and your organization.

I was under a very strict timetable to have the job done by a certain date. MidAmerica went the extra distance and got the job done on time. Chris was the sales/engineer and did an excellent job explaining the system, helped get the job done on time and followed up to make sure the job was completed properly    

I was very impressed with Mike Clementz. He and his crew were always professional and considerate. Mike had no problems talking to me about changes that needed to be made or about problems he encountered. I was amazed at how clean the crew left the basement. Our basement has never been that clean.

Mike Clemeentz was the foreman for the installation at my home. Very professional, courteous, and neat crew. We chose your company for two reasons:  1) You sent books, which included information about basements and your products/services. 2) The sump pump system is unique on the market.

MidAmerica Basement Systems was easy to find on the internet. After leaving a internet message on a Sunday, a person called us (on a SUNDAY!!) and set up an appointment. The fast response was a definite sale. Shows that they think we are important. We would recommend this company to anyone! The salesman was informative, and broke everything down in understandable terms. He wasn't out to sell us something that we didn't need. He was honest. Dillon, David and Adam were absolutely fantastic. Dillon has a great personality with a great sense of humor. He made us feel at ease and was advocate for what was best for us. Couldn't have asked for anything better out of this crew. I loved that Dillon was adamant about putting our system in to make it safe for us. He refused to put it in the way it was suggested. He did a lot of extra manual work, but in the end, this was the smartest and safest way to be done and the way it should be done. GREAT JOB DILLON AND CREW!  The cleanup process was more than what we expected! The got rid of old equipment which was absolutely fantastic. This crew was very knowledgeable and professional. Left the basement, house, yard better than when they arrived. Super service from Dillon, David and Adam. WONDERFUL!      

I chose MidAmerica Basement Systems on a referral from my daughter and son in law (Brooke and Sam Nelson/Berkes), along with the information provided by the salesman (Troy Hamilton). These guys are hard working, professionals, that were very considerate of the homeowners point of view. Kevin Smith and Chris Riley did a nice job, and utilized their time well. Again, very considerate of working in someone's home. Good information and great representation from our design specialist. The appointment setter was pleasant and informative. Good communication from start to finish. 

I chose MidAmerica Basement Systems becasue I read several reviews from satisfied customers and have personally known Troy Hamilton (sales rep) since 5th grade. Dillon and his crew did tremendous work - very nice, professional, and courteous. Thankfully Dillon and David showed up on Thursday and finished the job in one day. Again, they did a tremendous job and we are very pleased with the final product. They also did an excellent job cleaning up and left hardly any trace of them being here. Troy Hamilton and Dan Garner did a very good job explaining the system, how it works, what was involved with the installation, warranty, pricing, etc.