Mackenzie Mahony lives in Tully, NY, where she enjoys reading, hiking, traveling, and spending time with family and friends. She earned her B.A. in Communication Studies from Cazenovia College and her M.A. in Strategic Communication from SUNY Oswego, graduating with honors that include the Excellence in Communication Studies Award and the Maryrose Eannace Award for Theatre. In 2021, she had the privilege of presenting her research at the New York State Communication Association Conference.
Mackenzie delivers a WOW customer experience by capturing and sharing authentic customer stories across social media platforms and company websites by ensuring each post reflects the unique experience of every customer, bringing their stories to life with accuracy and care.