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Bruce's crawlspace in Branchport, NY was always wet, especially in one corner. He spoke to a trusted friend about his problem and they told him that he should get a free estimate from Woodford Brothers. Bruce called our office and scheduled a free estimate with Design Specialist, Andy through our Customer Care Department. Andy performed a thorough inspection and provided Bruce with a range of options to suit his needs and budget. The system was installed by one of our great crews led by, Matt. Now Bruce has peace of mind that the crawlspace will be dry.
Damp basement floors prompted a Williamson, NY home owner to search for options to fix the problem permanently. He had grown tired of dealing with water coming in at the floor/wall joint during rain events after the 6 years he had owned the home. When Sam found Woodford Brothers he saw our Google reviews and decided to schedule his free estimate through our Customer Care Department. Design Specialist, Patrick, gathered information from Sam and performed a thorough inspection of the basement to determine the best course of action to end the damp floor problems permanently. When he finished, he sat down with Sam to show him what he found, exactly how we'll fix it and the exact price. They agreed that installing Waterguard with a Triple Safe sump was the best way to assure that the problem was taken care of for good. By adding a Sanidry Sedona, the damp basementy smell would be eliminated and the humidity would be under control. Our installation crew, led by Zach, put the entire system in place and kept Sam in the loop for the entire process. When they were all done they picked up and left the place cleaner than they found it. Sam now had peace of mind that there will no longer be water on his basement floor after it rains.
Becky from Waterloo, NY was concerned about the deflection and the stair step cracks in her block foundation walls. The basement was also leaking water during heavy rains and snow melts. Determined to provide a safe and dry environment for her children to enjoy, Becky decided to reach out to Woodford Bros. after seeing a commercial on TV. Becky called the office and was connected to our Customer Care team, who promptly assisted her in scheduling a free estimate. Todd, one of our experienced Design Specialists, met with Becky to assess the foundation problems and discuss potential solutions. After a thorough inspection, he recommended the installation of CarbonArmor to address the stair step cracks and deflection in the block foundation walls. This innovative solution would stabilize the foundation and prevent further damage. In addition, Todd proposed waterproofing the basement using our trusted Waterguard system. This would effectively address the leaky basement, ensuring a dry and livable space for Becky's family. Todd explained that with a secure foundation and a waterproofed basement, Becky could eventually finish the basement area without any concerns about structural integrity or moisture issues. Impressed with the expertise and professionalism of our team, Becky agreed to move forward with the recommended solutions. The project was assigned to one of our skilled foremen, Hunter, who led the crew responsible for the installation. Over the course of the project, Hunter and his team diligently installed the CarbonArmor system, reinforcing the foundation walls and providing the necessary support. They also implemented the Waterguard system, effectively addressing the basement leaks and redirecting water away from the foundation. Upon completion of the job, Becky was thrilled with the transformation. The foundation was secure, and the basement was now waterproofed and ready for future use. Becky expressed her gratitude for the company's prompt response, professional service, and ability to create a safe and dry space for her children to enjoy. We are dedicated to ensuring that homeowners like Becky can enjoy their homes with confidence, knowing that their foundations are secure and their basements are protected from water damage. If you're facing similar foundation or basement issues, contact our team today for a free estimate. 1-888-370-6921