Testimonials for John's Waterproofing

Very happy with the professionalism and cleanliness, they went above and beyond!

Aaron was very pleasant and his annual service of my system was amazing. He answered my questions, explained what he had done and even remembered me and my house from when he came out last year. The process has been amazing start to finish.

we were very pleased with the level of knowledge Eric Green displayed during the consultation.

We had an experience on 9-12 that was to good to be true. After making an appointment with your company, to look under our modular home to see if we had mold, you sent a rep to our home.  Sammy Brooks, your Systems Design Specialist, explained all the different areas he would check on and let us know what your company could do for us. Fortunately he didn't find anything to be acted on for some time. This was a good thing, but the good thing was Sammy's demeanor and excellence in explaining the situation for us. He was very articulate and just plain nice.  We are surprised there was no change for this inspection and we thankyou very much. We will remember Sammy's suggestions and be happy to recommend your company to anyone needing your service. 

I am very impressed with Jake. His inspection was thorough and proposal complete.

Excellent beyond words. Daniel was professional, courteous and a knowledgeable person. I'll always do business with this company.

Harry is awesome, the whole crew that came out was amazing! Not just great service, but great guys! 

Lisa in the front office was great at working with our schedule for the inspection and following up and confirming. Jack our inspector was very thorough and took care of exactly what we were trying to accomplish.  While the crew was there they did an excellent job of communicating exactly what they were doing. What they expected to accomplish each day and when they left they explained what was scheduled for the following day. We had a couple of areas where we needed to make some minor changes on account of a noise problem in the crawlspace. We discussed a couple of solutions and picked what we felt would work bast.  The crew did a full clean up each day. Plastic down on all of the walkways and carpet. No clean up at all on our part. Five starts across the board, I would definetely hire them again. 

We encountered a serious water problem in our daylight basement that a new sump system wasn't fixing. We asked John's Waterproofing to look at it, and they recommended their drainage system to fix what was thought to be a "cold joint" problem; water seepage between the foundation and the wall. We agreed; they began the work and quickly they discovered that wasn't it at all; the water was coming down the inside wall from outside. They quickly stopped tearing out drywall, and we weren't charged anything. We did contract with them to move an existing sump pump system and install a more substantial moisture barrier in the crawlspace, a job they did well. All of the workers were very courteous and industrious, and we feel we got our money's worth for the work they did. I'd hire them again, definitely.

The plumbers were honest and truthful and very good at what they do. 

Dan,   I just wanted to let you know about the job you did for me at my house on Fernwood Circle. I am thrilled with the way it turned out. Your crew was great - fast, efficient, and Jose (the lead worker) was informative to all questions. The project turned out to be better than I expected.   I'm really glad I found you folks.   Thanks again,   Paul Poitras

Dear Mr. Lombardi  I would like to commend you for having an absolutely outstanding employee in your company who surpasses all the others I have dealt with. I am talking, of course about Caleb. He has been coming to my house in Depoe Bay to inspect the clean space for the last few years. There were others that came out before him (the clean space was installed in 2010) and they were good, but they can not even come close to Caleb in professionalism, efficiency, courtesy, and superb manners. Thank you, again for sending Caleb because I have absolute confidence in him. P.S. all the girls in the office and Robin are also excellent!

Enclosed and sealed off our coastal home crawl space.  Installed sump pump and backup with alarms and a dehumidifier.  We bought the house new in 2002 and began smelling a musty odor a couple years ago.  It got worse over time and we decided to either sell the house or fix the problem.  We opted to research the market and see if there was a fix available that made sense and had a good track record with similar problems.  We ultimately found John's and decided to go with him. The damp, musty smell from our crawl space was was worse in the winter when the crawlspace had some standing water in it.   There was a French drain installed by the builder but did not remove all the water in the winter and even in the summer, the dirt floor was always damp.  We talked with a couple contractors but John's was the only one who's solution made sense to us.  It costs a lot of money and the "sticker shock" was beyond our expectations, but we felt the solution - if it works as predicted - would be worth it (too early to tell since it has only been a little over a month installed.)   John's responded very quickly to our inquiry and immediately sent us a book written by the creator of the system they use.  It was was a great educational tool and helped us understand the causes of our problem and the likely options to fix it.   The person who came to our place did a check of the crawl space and took pictures and humidity readings and presented his solution as well as the price proposal.  We negotiated a bit on the price and the cash discount helped lessen the impact of the total amount.  Work was scheduled to start within a few weeks.  The work team showed up on time, neatly dressed and immediately started working.  They completely shielded our entry and hallways to the back bedroom where the crawlspace access was located.  This barrier stayed up during the entire process but they did take it partially down at the end of each day for ease of our access.  Work proceeded at a rapid pace as all the old floor insulation was removed along with the plastic sheeting on the dirt floor of the crawlspace.  They also removed all debris from the crawlspace, leveled the surface and created channels for water to run to the sump pit.  They inserted new waterproof barriers under all the support posts and then sealed the foundation vents with plastic covers and sealing compound.  They modified one of the vent covers to accommodate the dryer vent in that location.  Then they placed drains along the base of each foundation wall that will direct water to the sump pit.  The foundation walls were insulated and sealed at the top and then the heavy gauged material was placed on the dirt floor and sealed with heavy duty tape to create a seamless barrier between the always-damp ground and the crawl space environment.  The sump and back-up along with alarms was installed and the pump was connected through the foundation to drain into the storm water runoff ditch in front of our home.  The dehumidifier was the last bit of installation and followed by a complete and thorough clean up of everything.  The work was completed on the estimated schedule and we were absolutely delighted with the entire team.  They were always punctual, professional and easily accommodated the "little things" that always come up during any job. We have no reason at this point to doubt that it's success and every reason to be very happy with John's Waterproofing.

You guys have the best workers around! The crew members were diligent hard works and the job was beautiful. Not only were they skilled but they were polite and always on task. They were able to answer all my questions and kept me informed of the whole process. They are great. 

Again, very professional. Arrived on time and knew his business. Didn't talk down to me and offered me a couple of pricing options - no pressure. Perfect - no mess at all. Arrived on time. Lay down lots of plastic. Installed the sump pump and vapor barrier within about three hours and left leaving no trace of a mess. Very friendly.