Testimonials for John's Waterproofing

Thank you... The gentleman who came was pleasant, professional, and he ignored my clutter! I'm very grateful. 

Installed clean space encapsulation, expelled collected water with smart sump pump and installed SaniDry mini unit. They explained what needed to be done and was very professional. The office staff made scheduling around my time line and everyone was prompt and polite. The quality is hopefully excellent!

They did excellent work and completed the work in a timely manner.

Everyone I worked with was a delight and the crawl space looks beautiful now. 

I had a great experience with the sales rep, he took care of what was needed to ensure there were no catastrophic issues with the crawlspace on the home I'm selling.  The rep, Jesse, was great and if I need any future work, I will definitely call him. 

Great communication and workmanship! 

have been VERY impressed by your company.

Although at this point I do not need any further work I would like to comment on my service rep. He was friendly, polite, and very efficient.  I feel he is an asset to John’s Waterproofing Company.

My husband and I wanted to write and let you know how impressed we were with the crew that came out. I do not know all of their names, but Francisco Mendoza appeared to be the leader. The three gentleman were extremely courteous, professional, trustworthy and hard-working. The first day, I never saw them even take a lunch. They worked solid. But what impressed us even more was the fact that they were laughing, joking with one another , and singing. Are the while they were working very hard and in difficult circumstances. It is not pleasant in the crawl space under an home. There just is no room. They even apologized to me for the noise when they were going to be making loud noises under my home, whiled was working inside. When they finished each day, they cleaned up everything. They hauled every bit of garbage away.my husband was impressed because on the first day, they even cleaned up the mud on the driveway. The second day, I told them not to do it, because it was getting so late in the day. But I know that they would have still done it. The second day was a repeat of the first. It was raining and not exactly comfortable weather but they still maintained their sense of humor. I could tell they were tired. So I made them sandwiches which they thanked me profusely for. But I never saw then take a break to even eat them, ever though I know they did. Any questions I asked, they answered promptly and expertly. They even told me things that we could do to improve our crawlspace. They made me feel so comfortable, that I even left my home to run some errands while they were there, with my front door wide open. when they were nearing the end, they showed me how everything worked and then graciously repeated everything for my husband a few minutes later when he came home from work. This fantastic crew was the best advertisement of what your company values are and I'm glad we did not cancel. I was so excited to see the water gushing into the street.  

All of your employees were professional and performed a great job.

Wanted to give a big shout out to John's! You did my crawlspace in 2019 and have done annual service on it each year. And when the ice hit, my neighbors had breaking pipes under their homes, but mine are still in great condition. That encapsulation works! 

 At this time, I am comfortable with every aspect of today's appt. I appreciate being provided with reading material, including books, for a more thorough understanding of the problem and potential solutions. I was very happy with the thoroughness of her inspection, ability and willingness to answer all my questions so that I understand the options and costs.  The inspector called before the appt to let me know she would be late and gave me an updated arrival estimate. I assured her that would be fine and she arrived sooner than her estimate. Thank you.

You did a job for us in April of this year. Your estimator was a very nice guy who showed us clearly what needed to be done. Your workmen who did the job were very pleasant and professional. But frankly, until this week we had no idea as to what kind of job you did. This week, the homeowners association had a Pest Inspector go into each subbasement. After examining our subbasement he commented on the excellent job your workmen had done. A representative of the homeowners association heard the praise and asked for your contact info so they could put it on some kind of recommended contractor list.... Good for you and thanks for doing a good job.! A suggestion, after doing the work it would have been nice if you had given us a photo of what you had done, so we would not have waited this long to realize that you had done an excellent job. Thank you again for the excellent workmanship.

I can only say that the crew was awesome and they did a fantastic job. My wife and I are thrilled that it’s done and done right. Thank you Travis

Team was great, scheduling was easy and the estimator was great! Super friendly and easy to talk with.