Testimonials for John's Waterproofing

Sealed crawlspace with a CleanSpace Encapsulation system after cleaning out the old vapor retarder and sealing all crawlspace vents. Installed sump pump and dehumidifier in crawl space and insulated the interior of the crawlspace walls with sprayed polyurethane foam.

These were the best contractors we have ever had. I couldn't have been happier with them. 

Wonderful company! Very knowledgeable. The work was done very well. I have used them a few times and always refer them to friends and family. 

Marcus was very helpful in explaining the systems that Johns Waterproofing would use to address our leaky basement issues. He also identified whether and when additional contractors might be needed to address other issues, e.g. Wood repair, electrical outlet installment.

Letter from our customer Dear John Lombardi and Robin Eckloff: Please consider this letter as an unsolicited testament and rousing endoresement of the service we received from your Service Technician, Caleb Osborn. As you're probably both well aware, we have had water/drainage problems with our home since we moved in almost 8 years ago. Over the years, we have had numerous companies, including yours, address the problems to try and alleviate our continual wet environment. You installed the CleanSpace Crawl Space Encapsulation System in February 2013. Although this has helped a good deal, we still seemed to have sump pump/drainage problems whenever it rained. The SaniDry dehumidifier system stopped working altogether. The sump pump, on the other hand, ran continually, non-stop, for hours on end even after the rain had stopped. Caleb was tenacious, persistant and determind to find the problems and mitigate our anguish and angst. We found Caleb to be honest, sincere , hard-working but most of all, professional and astute. he diagnosed the problems and quickly determined a correct course of action. he went over the issues with us and quickly set on a plan to rectify the problems. His perseverance and resolve were as if this was his own home. We really appreciated his commitment to excellence and his superior customer service. This is so lacking in many businesses and employees today.  We are both retired from a couple of high level management positions and are well aware of how important it is to have competent and highly capable people not only with the technical skills but also the people skills to match. They are the "face" and best marketing tools of your company. With Caleb Osborn, you have a gem and a definite asset to your organization.  Sincerely,  Jeffrey and Sharon

IN THE CRAWL SPACE: Removed ALL the old, wrinkled up, dirty (and in some places wet) water barrier; removed all the old debris under the house as well and smoothed out the dirt flooring in the crawl space.  Added a complete sump pump system.  Added a brand new barrier system that went all the way up the side walls.  OUTSIDE:  Added under ground piping to bring the rain water from the gutters to the back of our property and then replaced all the grass and dirt that had been displaced. After we had a big shower pipe leak go undetected under our home (until we had a plumber inspect and fix it) my husband hired John's Waterproofing to replace the barrier, add a sump system in case another pipe were to ever break and go undetected. We also decided add in gutter drainage as an additional precaution.Our only crawl space access is a small door in the floor of a back bedroom so we were concerned about how they were going to be taking out 1300 sq feet of old wet dirty plastic barrier sheeting. The crew arrived promptly and went right to work putting up PROTECTION on every wall and the floor of the back bedroom, and then the floors and walls of the hallway and living room so they could take all the dirty/damaged barrier sheeting outside without getting our freshly painted walls and our brand new carpeting dirty. I was impressed.Then, the crew split up to complete both the outside repairs and the crawl space clean-up and sump pump installation simultaneously. They were GREAT guys and I really enjoyed their sense of humor and willingness to explain everything they were doing in great detail. They were also very skilled, quick and professional. Gracious even, refusing all offers of beverages on a hot day.They tested everything out when done and then I was given instruction on the use of the sump pump and the things that it does and could/would do. He was very easy to understand. They hauled ALL the bad barrier and debris away without added cost. When they were gone, there was nothing for me to clean up or wipe down inside or out. I looked in the crawlspace and was SO RELIEVED!!! What a HUGE DIFFERENCE!!! I am so glad we hired John's. I wish I could show before and after photos.

Very happy with your crew. They were great out here! 

I'm a home inspector in Tillamook and this last week had the pleasure of going in one of your encapsulated crawlspaces. What a difference!!! This should be mandatory in all homes. I felt bad even charging them for me to go down there. So nice. Great work you guys. 

The guys did such a great job, good work, they conducted themselves professionally and I would recommend them to anyone. They deserve some sort of award! Francisco's crew was great!

Sammy was a very good salesman and an asset to your company. We look forward to working with him.

Good reputation, good reviews, good people!

Team was great, scheduling was easy and the estimator was great! Super friendly and easy to talk with. Was hoping to be in the $1000 range. We will have to wait to complete project. Thank you all for the great experience! Wish we could pull the trigger today but just not within our budget as of now. We will be talking later down the road. Thanks, Alex

From the very start this has been one of the best experiences I have had with any company. The service was fantastic! Carol Ann was great to work with. The crew went way beyond the normal. They kept the work site very clean. The foreman came up with a couple of great ideas and the end product they produced was better than I hoped for. Thanks to all!

Normally I'm wary of surveys but in this case, I must. I am deeply grateful to your team for pointing me in the right direction to solve my problem. I would happily recommend John's Waterproofing. They advised me that my problem was my water heater and not my groundwater and that I did not need their services, just needed a new water heater. They are very refreshing and honest. 

Thanks so much for your service, James was the person providing the service. He has been providing the service year after year and we think he is great! Professional, knowledgeable, and trustworthy. Thank you for sending him.