Testimonials for John's Waterproofing

your reputation is outstanding, so, I would trust going to you with my business. eric was terrific. 

Caleb is absolutely amazing. He has such great people skills and is incredibly friendly, knowledgable and knows what he is doing. He walks on water! 

Dan was amazing - he was very knowledgeable and pointed out that I don't have as big of a problem as I thought. I was so relieved and appreciative for his honest feedback. I am a realtor and will continue to refer work to John's Waterproofing. Honesty is so valuable! 

I just want to say our entire experience with you guys has been amazing. From the initial meeting for a quote all the way through the job completion, we could not be happier. Absolutely stellar work crew, Manuel and his guys went above and beyond, I felt like he cared about the final product of our basement as if it were his own. Having you guys do this work gives us a huge sigh of relief, knowing we’re well taken care of and the work has been done right.

This dude is just ten kinds of awesome. Much like your entire company, he's simply great. They did a complete servicing today and was more than tolerant of my many questions. He's candid, quick, and smart as can be about this line of work. I'd never been present for a "system test" before, and it's my final proof that this was the best decision I've made in a long, long time.

I was impressed with the entire crew. Throughout the process they ensured that my finished basement area was undisturbed and that you would never have been able to tell the workers were ever there. 

You guys rock! I am so pleased, this really was a life-changer for me. Caleb is fantastic and this system was SUCH a good decision! 

I appreciate the service received from Chase Milner each time he is here for annual checks of the waterproofing system which was first installed in 2017.  Chase is efficient and knowledgeable and always answers any questions I may have.  It is very nice to have his visits and knowing my equipment is well-maintained.  Thank you Chase!  

System Installed:  WaterGuard Date Installed:  May 3, 2011 "The office staff was pleasant, courteous and helpful. The crew arrived on time.  The clean up was truly amazing, they did all that and made their entire mess vanish! Just want to add, one glitch turned up that needs to be fixed and this is in progress.  Ideally it would have been done in the original work, but I am very pleased with the speed with which it was addressed.

Sales: I wasn't present for the initial consultation but my Wife told me it went well. Ben explained in detail the work that needed to be done and was courteous, professional and prompt. He was also available to answer a couple questions that I had over the phone which he did well. Might have over-sold us a bit on the De-humidifier, but I chalk it up to piece of mind so it doesn't bother me. A more cost-conscious consumer might raise an eyebrow.Service: The installation crew was super courteous, professional and prompt. I appreciated that they kept in communication with me over the entire process and whenever there was a question involved they always got my input. They covered most of my stuff in the basement with plastic which I appreciated because there ended up being a lot of dust on the job. I also appreciate that they didn't waste any time, and worked very hard to get the job done in the shortest time possible.

Ernie gets his proactive service on time every year and Caleb looks forward to it every year. Our system is amazing, our people are better! 

AJ DelaRosa was very professional, courteous and thorough.

Thank you James!

I visited the company website so I could let company management know how my recent job went but couldn't figure out where to send it. So, if you wouldn't mind, please pass this on to whoever will be interested. As you are aware, my job consisted of crawl space encapsulation with some minor changes requested by me, and a new sump pump system.  While you and I had some minor differences of opinion as to what I wanted done, I want you to know how much I appreciate your working with me to get those accomplished. I am very satisfied with what was done and only wish I would have done it ten years ago. Thank you for a great job.   Secondly, I want management to know what a pleasure it was working with Lupe and his crew. Rodney was there from day one, and I'm sorry that I can't remember the name of the fellow that joined them on Tuesday. All three introduced themselves and were very polite. Everything was cleaned up at the end of the day and my garage was never a mess. Lupe did a great job on new sump pump installation, replacing the entire line from pump to downspout.   And finally, the job was finished in two days instead of three as originally discussed. Lupe sought me out and ask permission to work a little later on Tuesday so the job could be finished. I appreciated that.   So again, thank you and your installation crew for a job well done. I would certainly recommend you guys to anyone who might be in need of such work in the future.

 Daniel was great in walking me through the process and laying out what needs to be done.